How Michael Found Housing
Michael’s Background
Michael built a steady life through hard work. Starting in the early 1980s, he climbed water, radio, and cellular towers hundreds of feet in the air. He installed equipment that helps keep people connected every day. It was demanding and dangerous work, the type that requires skill and discipline.
Homelessness was never something Michael imagined could happen to him.
But during the upheaval of the COVID-19 pandemic, a series of personal and housing setbacks changed everything. Suddenly, Michael found himself alone and without a place to call home. Even then, he refused to give up. He continued working, holding a full-time job as a cook while living in a tent. He biked miles to work and back and relied on campground facilities to shower.
Deeply Affordable, Supportive Housing
Michael describes himself as a survivalist, but living outside wasn’t easy.
When Michael reached out for help, Catholic Charities was there for him — providing an apartment at Dorothy Day Residence.
Catholic Charities Dorothy Day Residence is home to more than 150 people in St. Paul.
Residents come home to furnished rooms, free laundry, a computer lab, and supportive staff who help them work toward their goals.
“I was welcomed, and I was given a room and a place, and offered many different opportunities,” Michael said.
A safe apartment, a supportive community, and a place to regain his footing made all the difference for Michael. Catholic Charities became the foundation for his next chapter.
“The opportunity of three meals a day, staff on hand to help you get through difficulties, and having your own room — it all matters,”
A New Home and Place to Rebuild
Michael’s apartment is just up the stairs from another Catholic Charities program: the Saint Paul Opportunity Center. There people can get a hot meal and connect to services like laundry, haircuts, resources for veterans, and more. For Michael, those supports created stability during a difficult season of life.
“The opportunity of three meals a day, staff on hand to help you get through difficulties, and having your own room — it all matters,” Michael said.
Every day, staff provide guidance, encouragement, and practical support. Case managers and social workers help people find housing and work toward long-term goals. Just as importantly, they build relationships rooted in trust and dignity.
Moving Forward with Help from Catholic Charities
Michael said that one of the greatest strengths of Catholic Charities is the people.
“I’ve always had good assistance here at Catholic Charities,” Michael said. “I feel very comfortable with the workers that I have here.”
Today, Michael continues rebuilding his life while looking ahead to the future. For Michael, having a safe room and reliable support created the foundation he needed to move beyond day-to-day survival. Now he enjoys simple things he loves like riding his bike, heading outdoors, or spending some time fishing.
Michael also hopes to use his experiences to help others who face similar challenges.
Catholic Charities Employee Recognition 2026
Recognizing Catholic Charities Employees
Catholic Charities Twin Cities helps tens of thousands of people each year, thanks to more than 500 dedicated employees. This year, more than 215 employee recognition award nominations were submitted by staff across the agency. Each nomination contained a story of dedication, compassion, and excellence. We’re honored to announce the recipients of the 2026 Employee Recognition Awards:
Leadership Award
Tara Mallick
Program Manager, Aging and Disability Services Ramsey County
Tara is a leader who combines vision, decisiveness, and genuine care for her team. Over her years at Catholic Charities, she has continually adapted to new challenges while helping her team navigate change with confidence and purpose. Colleagues describe her as someone who advocates tirelessly for staff, communicates with honesty and respect, and consistently recognizes the contributions of others. Through creativity, accountability, and a commitment to helping both individuals and teams thrive, Tara has strengthened her program and inspired excellence in those around her.
Advocacy Award
Jessica Smith
Client Advocate, Emergency Services
Jessica exemplifies advocacy through action. In her time with our Housing-Focused Behavioral Health Support Team she consistently went beyond providing resources and instead walked alongside clients as they navigated some of life’s most complex challenges. After pursuing an advocacy-related career opportunity outside our agency, her commitment to our clients led her to remain on with our casual on-call team where she still helps individuals at SPOC overcome barriers related to housing, benefits, treatment, transportation, and other critical services. Colleagues describe her as someone who ensures every person feels heard, valued, and respected. Jessica’s commitment to empowering others and ensuring every voice matters reflects the very heart of this award.
Supportive Services Award
Veronica Dokken
Desktop & Networking Direct Support Specialist, IT
Veronica consistently goes above and beyond in service to Catholic Charities staff across the organization. Whether troubleshooting technology issues, helping employees navigate unfamiliar systems, or traveling between sites to provide hands-on assistance, she approaches every interaction with patience, professionalism, and care. During a significant transition in IT leadership, Veronica stepped forward to learn new processes, coordinate support efforts, and ensure continuity for staff throughout the organization. Her willingness to solve problems, encourage coworkers, and make technology accessible for everyone exemplifies the very best of supportive service.
Teamwork Award: Diversion Team
Robert, Kuatree, Mariela, Juan, Sabira, Shanay, Dinella, April, Saynab, Nataly, Rosamaria, Emoni, Angelique, Latanya, Mary, Evelin, Sharon, Erica
Robert, Kuatree, Mariela, Juan, Sabira, Shanay, Dinella, April, Saynab, Nataly, Rosamaria, Emoni, Angelique, Latanya, Mary, Evelin, Sharon, Erica
As the front door to Hennepin County’s Homeless Response System, the Diversion Team supports thousands of individuals, youth, and families experiencing housing crises. In a year marked by increasing demand and growing complexity, the team continued to provide compassionate, trauma-responsive, and nonjudgmental service to every person who reached out for help. Their success is built on trust, collaboration, accountability, resilience, and a shared commitment to finding the best possible outcomes for those in crisis. Colleagues describe a team that supports one another, shares knowledge freely, adapts quickly to challenges, and demonstrates leadership at every level. Their extraordinary work has strengthened not only their participants, but an entire system of care.
Inclusion & Belonging Award
Valentino Starnes
Annual Giving and Stewardship Officer, Advancement
Valentino has an extraordinary gift for helping people feel they belong. Whether greeting coworkers by name, building meaningful relationships across departments, supporting residents, or creating opportunities for different voices and cultures to be celebrated, Valentino consistently helps strengthen connection throughout Catholic Charities. Colleagues describe him as someone whose warmth, authenticity, and genuine curiosity brighten every room he enters. His ability to build bridges, foster belonging, and make others feel seen has had a lasting impact on the culture of our organization.
Organizational Sustainability Award
Carys Church
Director of Warehouse, Procurement, and Food Op
After a return to Catholic Charities as one of our many boomerang employees, Carys has transformed the way programs, procurement, food services, and warehouse operations work together across Catholic Charities. Through innovative thinking, strong project management, and a relentless focus on efficiency, she has helped programs access the resources they need while maximizing the impact of every dollar and donation. From streamlining ordering systems to leading major projects, sourcing critical supplies, supporting creative new initiatives, and strengthening partnerships across departments, Carys consistently finds ways to improve how we serve both staff and clients. Her vision, creativity, and dedication continue to strengthen Catholic Charities today and for a sustainable future.
Outstanding Supervisor Award
Alyssa Leach
Program Manager, Endeavors
Alyssa exemplifies servant leadership. Colleagues describe her as the glue that holds her team together, a leader who challenges people to grow while providing unwavering support. She leads with integrity, compassion, and clear communication, investing deeply in the success of her staff. Employees consistently note her willingness to encourage professional development, celebrate accomplishments, and help others reach their full potential. Through her dedication, thoughtful leadership, and commitment to developing others, Alyssa has created a culture where people feel valued, empowered, and inspired to succeed. Let’s hear it for Alyssa.
Rising Star Award
Elizabeth “Izzy” Grajewski
Housing Eligibility Specialist, Higher Ground Minneapolis
Since joining Catholic Charities, Izzy has made an immediate and lasting impact and now serves as our Housing Eligibility Specialist on the Higher Ground Minneapolis Campus. She approaches every interaction with residents, applicants, and coworkers with creativity, warmth, and genuine respect. Whether creating personalized welcome experiences for new residents, helping colleagues manage growing workloads, or finding innovative ways to make people feel comfortable and empowered, Izzy consistently exemplifies our values. Her creativity, leadership, and dedication have earned the trust of residents and coworkers alike, making her a shining example of a Rising Star.
Rising Star Award
Sheeba Bhadrashetti
Sr. Talent Acquisition Partner, Human Resources
In a remarkably short time, Sheeba Bhadrashetti has become an invaluable partner to leaders throughout Catholic Charities. Her professionalism, compassion, and adaptability have strengthened recruitment efforts across the organization while ensuring candidates feel welcomed and respected. Colleagues describe her as someone who consistently steps up without being asked, embraces new challenges, and helps others succeed. Whether managing complex recruitments or supporting hiring managers through difficult circumstances, Sheeba’s commitment to service and collaboration has made a meaningful impact throughout the organization.
Rising Star Award
Tina Moore
Client Advocate, St. Paul Opportunity Center
Tina has quickly emerged as a leader who combines action, compassion, and teamwork. Teammates shared that she is someone who is always willing to step in, solve problems, help coworkers, and support clients with kindness and professionalism. Her leadership presence, dedication to continuous improvement, and commitment to helping others succeed have earned widespread admiration. Tina’s growth, initiative, and unwavering dedication make her an outstanding example of what it means to be a Rising Star at Catholic Charities.
Client Services Award
Ashley Barnes
Client Advocate Coordinator, Higher Ground St Paul Shelter
Ashley consistently demonstrates what it means to provide compassionate, trauma-informed care. Whether helping clients navigate difficult circumstances, connecting them to resources, or guiding them through complex systems, she ensures people feel heard, respected, and supported. Beyond her shelter responsibilities, Ashley serves as both a Certified Eligibility Assessor and an MNsure Navigator, helping clients access healthcare coverage and critical benefits that promote long-term stability and well-being. Colleagues describe her as a dependable teammate, trusted mentor, and calming presence whose dedication strengthens both the lives of clients and the effectiveness of her team. Congratulations Ashley.
Client Services Award
Omar Maldonado
Mental Health Practitioner, Children’s Day Treatment Program
Omar exemplifies the very best of trauma-informed care. Working with students at Children’s Day Treatment, he creates safe, trusting environments where young people feel heard, valued, and empowered to grow. Through creativity, patience, and authentic relationship-building, Omar helps students find their voice and build confidence in their future. He is equally respected by colleagues for his spirit of collaboration, leadership, and generosity. His commitment to safety, trust, empowerment, and education has created a profound and lasting impact on the youth and families he serves.
Client Services Award
Ms. Sandra Wallace
Housing Support Representative, Higher Ground St Paul Residence
Ms. Sandra Wallace started with Catholic Charities 20 years ago on our St Joe’s campus, and after returning to Catholic Charities in 2022 is being recognized today for her unwavering dedication to both residents and coworkers. Colleagues consistently describe her as someone who goes above and beyond, stepping in whenever support is needed and always putting people first. Through her compassion, reliability, and willingness to serve, she helps create an environment where residents feel valued and supported. Ms. Sandra’s daily actions reflect our mission and values, and her commitment in the 18 years with Catholic Charities has made a lasting difference in the lives of those around her.
Client Services Award
Mai Xiong
Social Worker, Aging and Disabilities Services Ramsey County
Mai is known as a steady and calming presence whose dedication shines through even during the most challenging circumstances. While carrying one of the highest caseloads on her team, she consistently approaches every situation with professionalism, positivity, and compassion. Mai takes the time to understand each person’s unique needs, advocates fiercely for the services that will help them succeed, and never loses sight of the people behind the paperwork. Her colleagues admire her remarkable work ethic, resilience, and unwavering commitment to helping others achieve greater independence and stability. Let’s hear it for Mai.
10 Years
Zacary Carter
Sandrel Givens
Ericka Minus
Consetta Newsome
Michael Rios-Keating
Marnie Schriefer
Daniel Slater
Andrea Walker
William Williams
Nicole Zierman
5 Years
Luis Andrade
Robert Brass
Marilou Bucciano
Susan Cipra
Autumn Cook
Raven Davis
Katherine Day
DelFredia Dix
Kristal Emory
LaRussell Hopson
Brittany Jackson
Kaila Johnson
Perris Johnson
Lizzie Jones
Nicholle Lesnar
Amanda Lube
Erin Manuel
Jenae Morgan
Taylor Olivo
Breanna Peterson
Molly Powell
Shalom Reed
Darren Ryan
Lakisha Sellers
Rachel Silver
Linda Skog
Shania Smith
Christa Troup
Grace Velazquez
Emily Wade
Lori-Anne Williams
Mai Xiong
Helping Young Adults Find Stability
More Than a Place to Stay
Kelis is fearless. Her childhood taught her to keep moving forward, no matter the obstacles she faces.
Kelis is now a young adult, but she’s already navigated a lot of instability, including living without a permanent place to call home. In 2023, her living situation with a relative fell through and she made the diffcult decision to find emergency shelter.
“I wasn’t scared to go back to homelessness, or even worse,” Kelis said. “Life has shown me that things kind of always work out as long as you keep trying.”
Kelis was intentional about where she went given her experiences growing up. She called the Minnesota youth homelessness hotline. She found Catholic Charities Twin Cities Hope Street Youth Shelter. The main reason she chose Hope Street is because it offered more than a place to stay.
Catholic Charities Hope Street Youth Shelter
Hope Street provides young people with safe housing, case management, mental health counseling services, and more. Hope Street provides a space where residents can remain during the day to focus on their goals.
This was especially important to Kelis as she worked to find a steady job.
From the moment she arrived at Hope Street, Kelis began rebuilding her life. Hope Street staff helped her navigate resources, stay on track, and focus on what came next. She was connected with job opportunities and enrolled in a Certified Nursing Assistant (CNA) training program within weeks.
Catholic Charities Hope Street partners with local organizations, like Avivo, to connect people to job readiness, certifications, and help with work expenses.
Thanks to those supports, Kelis secured a reliable job as a CNA.
“Being here, I can actually talk to staff every day and see people when I wake up. It’s my family when I can’t go back to my family.”
Support and Resources to Move Forward
With safe shelter and consistent support, Kelis worked long hours and was able to save toward her future.
“Being here and not having to worry as much about expenses helped me save,” she said.
Just as important, Hope Street offered Kelis something else: a community.
“Being here, I can actually talk to staff every day and see people when I wake up,” Kelis said. “It’s my family when I can’t go back to my family.”
Through on site services like life skills training, therapy, and group activities, Kelis has found balance, connection, and space to reflect. The structure allows her to focus on her goals.
Building a Stronger Foundation
Now, Kelis is working to become financially stable and advance her career.
She credits Hope Street’s staff for making that possible. “The biggest resource here is the people,” she said. “They care, and they have integrity.”
Hope Street is more than a shelter, it’s a foundation for young people like Kelis. She has continued to move forward, stronger and more prepared for whatever comes next. Kelis is now living in a home of her own and has been working steadily at a new job.
Meeting Increased Need for Shelter
Expanding Shelter Capacity to Respond to Need
We know that unsheltered populations are increasing. According to the most recent Minnesota Homeless Study conducted by Wilder Research, “in both the Twin Cities metro and greater Minnesota, there is a concerning number of people spending most of their time unsheltered.”
This summer, Catholic Charities Twin Cities has been in conversations with government leaders and fellow service providers regarding the planned closure of several homeless encampments in St. Paul.
Catholic Charities’ overnight shelters are consistently at or over capacity each night. To accommodate anticipated additional demand, we’ve partnered with Ramsey County to provide 49 additional shelter beds at our Higher Ground Saint Paul shelter. This decision will expand the total shelter capacity there to 292 beds, timed to coincide with the first St. Paul encampment closure on August 5.
Working to Keep Neighbors Safe
Summer has brought serious challenges to our state and community. We’ve seen one of the longest stretches of extreme heat in Minnesota’s history, and wildfire smoke triggered hazardous air conditions across the Twin Cities. These dangerous conditions pose a serious threat to people experiencing homelessness who often lack accessible indoor spaces to seek refuge.
In response to the heat wave and unhealthy air quality, our team acted quickly to ensure that people were safe. Staff provided access to food, water, and shelter from the elements, and distributing cool beverages and thousands of N95 masks to people in need. This is extremely important because many daytime shelters close their doors hours before evening shelters open, leaving people with nowhere to go in conditions that can be life-threatening.
This work was made possible because of individuals and community partners who made meaningful gifts to directly support the people we serve. Special thanks to the Saint Paul & Minnesota Foundation and ServiceMaster DSI for recognizing the urgency of our community’s call for help, and to our generous community of supporters who advance our work every day.
Media Coverage
Permanent Supportive Housing Works
A New Place to Call Home
Kevin was born and raised in North Minneapolis before he went on to serve in the U.S. Army as a paratrooper. Kevin joined because he wanted to protect his family. But, when he returned home, he faced PTSD and mental health challenges. Unfortunately, Kevin lost the apartment he was living in. He began experiencing homelessness.
Through a housing assistance program for veterans, Kevin found a place to call home at Catholic Charities Endeavors Residence.
Permanent Supportive Housing at Endeavors
Endeavors provides homes for 173 people in Minneapolis. Many people who live at Endeavors are veterans and people with complex medical conditions.
There are on-site case management services and resources for people exiting difficult situations. Staff welcomed Kevin with a basket of essential cleaning supplies. They also invited him to newcomer group meetings to help him understand his new community.
Kevin described his arrival as a “godsend.” At Endeavors, Kevin said he found what he had been missing for years: safety, structure, and consistent care. Kevin now has secure housing and access to resources to help him rebuild his life with dignity.
“I feel comfortable enough to talk to any staff member about anything I need. I see a genuine care and concern from the staff.”
A Truly Supportive Environment
Kevin said that Endeavors provides more than just a roof over his head. “I feel comfortable enough to talk to any staff member about anything I need,” he emphasized. “I see a genuine care and concern from the staff.”
Kevin also works with on-site support staff at Endeavors who help him set goals, plan next steps, and stay accountable in his mental-health work.
“My social worker is so helpful at giving me guidance,” he said. “Just having her in my corner is a blessing; I wouldn’t have a fraction of the opportunities I have if it wasn’t for her.”
Endeavors staff also coordinate resources with the VA so Kevin can continue receiving specialized PTSD care for veterans. The structure and daily presence of staff give Kevin consistency. Something he lacked while experiencing homelessness.
“This place is a godsend and totally helpful compared to living in [a traditional] apartment,” he said. “Endeavors gave me the tools . . . to get me back on the right path.”
Looking to the future with gratitude
Kevin looks ahead with determination. While he finds living downtown convenient and close to everything, he hopes to someday live in a place with a balcony and closer access to nature. But for now, Kevin continues to raise his right hand in gratitude.
“I just say, ‘Thank you, Jesus’ that places like Catholic Charities Endeavors exist to help rebuild. That’s priceless.”
Keeping Our Community Safe
Caring for Neighbors During Uncertain Times
We sat down with a handful of Catholic Charites staff who work in different areas of the agency to learn about their programs, the work they do, and the critical services they offer the community — particularly during times of uncertainty. Here is what they shared:
Rasheena Bickham
Northside Child Development Center
When federal immigration enforcement ramped up in Minnesota, Rasheena Bickham, program manager at the Northside Child Development Center, began noticing the emotional toll the operation was taking on those around her. “It’s not just my household, the staff and their households, but it’s affecting the children as well because they’re seeing it,” Rasheena said.
The Northside Child Development Center is a learning center for children ages six weeks to 13-years-old. Students at the center follow a creative curriculum, have set daily schedules and do a lot of group work and socializing.
Rasheena said the center has always emphasized safety, close relationships and the community, but wanted to offer extra support during the federal actions. Reflecting on a recent training about how to best support children in their community, Rasheena said: “one thing that stuck with me was they said, ‘let the children bring it to you,’ and we just want this place to be a safe space for them.”
NCDC staff were also encouraged to lean on each other as they worked to support both children and their families. Recently, staff held a family game night to provide a light and entertaining atmosphere. “The parents had a blast, and we had a blast,” Rasheena explained. “We needed to have some fun because there is just so much going on — that night showed that we all needed to smile and laugh.”
Robert Brass
Hennepin County Shelter Hotline
The Hennepin County Shelter Hotline is operated by the Catholic Charities Diversion team. The hotline is the front door for emergency shelter in Hennepin County and helps callers explore alternatives to shelter whenever possible. The Diversion team uses tactics that include bus tickets to reunite families, stable housing options and safe shelter placements to assist callers.
Robert Brass, program manager of the Hennepin Shelter Hotline, said lately his team has seen an increase in calls for help. “A lot of families don’t feel safe and are even hesitant to leave their homes. This can mean that households are without income and that people can’t pay rent.”
“One of the things that we’re seeing is an increase in evictions or possible filings for evictions; we’re getting a lot of phone calls for financial support,” Robert explained.
The Diversion team got creative during this time of increased need. The team leans on many different resources to help callers. Whether through GoFundMe accounts, or volunteers working with food pantries to get food to people in need, Robert said they’ve done it all.
“No two days are the same coming to work here. You’re helping people who are probably at the lowest point of their life — right now it’s housing insecurity or they’re looking for their next meal,” Robert said. “To get them into somewhere safe or permanent is incredibly rewarding, and I think that’s what really keeps our staff together and motivated.”
Valentino Starnes
Endeavors Residence
Valentino Starnes is a program manager at Endeavors Residence, one of Catholic Charities’ permanent supportive housing programs. Endeavors offers housing for 173 single adults, veterans, and people with complex medical conditions.
Valentino noticed an impact on both staff and residents during recent federal actions in Minnesota. In especially tense moments, like the day immigration enforcement appeared in the area, Valentino’s focus is being there for residents. “The first thing I did was check in on the residents who were nervous . . . reassuring them. We’re doing everything in our power to make sure our residents feel safe.”
Valentino’s role is mainly to assist residents at Endeavors with any needs they have and manage the front desk staff who are there for residents 24 hours a day, 7 days a week. He recognizes that nobody knows what each person coming through their doors might be dealing with. “We stay consistent,” Valentino explained. “Despite changes or what [residents] may be experiencing, our approach remains to be something they can trust.”
Valentino said the priority, especially lately, has been to keep everybody informed, and reassure people that they’re in a safe space. “To be able to help in such uncertain times is an honor,” he said.
Taylor Olivo
Aging and Disability Services
For the past four years, Taylor Olivo has worked as a social worker for Catholic Charities Aging and Disability Services program, supporting adults aged 65 and older — a population expected to grow rapidly in Minnesota by 2030.
Her work depends on relationships and the trust that develops when she consistently shows up for the people she serves. That trust has become even more essential in recent months. As federal immigration enforcement ramped up across Minnesota, Taylor watched fear take hold in the communities she works with.
Older adults in nursing facilities and in their own homes have started to pull back from services they once welcomed. “Some of our participants are afraid to open their doors,” Taylor said. “They don’t want anyone coming to their homes.”
Within Aging and Disability Services, staff began talking openly about how the situation was affecting them and the people they support. Taylor sees these conversations as a reflection of the team’s culture, one built on honesty, care, and solidarity.
“People trust me with their care and their health. With everything happening in Minneapolis, it’s crucial that they know I’m here to protect them.” In a time marked by uncertainty, Taylor remains a reliable presence for older adults who need stability the most.
Parent Experiences: Northside Child Development Center
This year’s preschool students at the Northside Child Development Center just graduated! View clips from the ceremony and help us congratulate them here.
The Impact of Catholic Charities Northside Child Development Center
Catholic Charities Northside Child Development Center cares for up to 129 children at a time in North Minneapolis, with many more on their waitlist. Latasha, Brandon, and Dajah describe just how important the program has been — not only for their children, but for them as parents.
What Northside Offers
Catholic Charities Northside Child Development Center is a place that many North Minneapolis families rely on for early childhood programming, childcare, and education for children from 6 weeks to 12 years of age. Beyond those services, Northside is a community hub in its neighborhood, offering many family-focused events, parent education, and parent support groups.
Northside is committed to providing children in the greater Twin Cities metro region with the strong, healthy starts they need to succeed. Through a curriculum tailored to each developmental stage, children receive high-quality care and education that prepares them for school and beyond.
Mark Finds Resources at Catholic Charities
Mark’s Story
Mark was born and raised in St. Paul. When he lost his partner of 23 years to cancer, he couldn’t afford his home anymore. Mark lived in his car with his dog Piper for more than a year before finding help at Catholic Charities.
Support for Homeless Elders
Throughout his life, Mark worked as a machinist and at other manual labor jobs. At 69 years old, and after so many years of hard work, he says, “I never thought I’d be homeless sleeping in my car . . . it could happen to anybody nowadays.”
Mark bought a cheap car from one of his friends after losing his house. He and Piper lived in his car together, often sleeping in the parking lot of a local grocery store. “I applied at every organization I could think of for help,” Mark explained. “[Catholic Charities Twin Cities] were the only ones that actually called me back and helped me.”
Mark was connected to Catholic Charities Homeless Elders program, one which provides intensive case management and advocacy on behalf of vulnerable elders experiencing homelessness.
An Important Program and a New Home
Homelessness is especially hard on older adults. After years working manual labor, Mark struggled to eat healthy food and keep himself clean while living in his car. His health worsened, and he was scared.
“I would still be in my car [without Catholic Charities],” Mark said. “It wouldn’t have been good.”
Catholic Charities Homeless Elders team found a new home for Mark in just one month after he contacted them.
Support from Catholic Charities continued even after Mark moved into his apartment. Homeless Elders program staff helped him see a doctor and made sure Piper was safely kenneled while Mark stayed in the hospital. They also helped him furnish his new home once he was on the mend.
“When I moved in here, I said, ‘Piper, we ain’t going nowhere’,” said Mark. “The program is important, and when they say that they’re going to help you, they help you.”
Mark and Piper continue to live in a home of their own in St. Paul and receive services from the Homeless Elders team.
Jessica’s Family Finds Support in Shelter
As of July 1, 2026, the Ramsey County Family Service Center is no longer operated by Catholic Charities Twin Cities. The care provided there over nearly three decades reflected the very best of Catholic Charities and made a meaningful difference in the lives of countless families. Thank you to everyone who supported this lifechanging work.
Jessica’s Story
When you meet Jessica, her strength and love for her children shine through. She is a single mother who left a bad relationship for the safety of her children — even though it meant starting over with nothing.
Finding Support at Catholic Charities
For nearly a year, Jessica and her children experienced homelessness. They moved from shelter to shelter, often unsure how long they could stay or what they would do next. “One of the hardest times was when I left one shelter because my time was up,” she recalled. “I was outside for 10 days.”
Jessica turned to Catholic Charities for help. She found safety and stability at the Family Service Center — a shelter for 21 families in Ramsey County operated by Catholic Charities. There, she was welcomed with compassion. “Things started turning around when we got to Catholic Charities,” Jessica said.
More Than a Shelter
The Family Service Center provided more than shelter for Jessica’s family. She could finally take a deep breath. Her family had personal space in a clean, safe environment. They didn’t have to worry about where their next meal would come from.
“They give you your own room, your own bathroom, and it’s hard to find that in a lot of places,” she explained. “The food is amazing . . . the tutoring that they have here for the children to help mothers and families . . . the support here is awesome.”
Jessica emphasized that without Catholic Charities, she might still be on the streets. After struggling for a year, she knows how hard it is to find resources. If not for Catholic Charities, “where would the support come from?” she asked.
Planning a Brighter Future
Now, Jessica has a community she can lean on and the support her family needs to start over. She’s rebuilding her life — going to therapy and continuing to nurture her children. Jessica is working with Catholic Charities staff to move forward. Her children are back in school, surrounded by care and structure.
“Because of Catholic Charities, I have housing lined up,” she said. “Things are pending… but a couple of programs have come through for me.”
Since arriving at the Family Service Center, Jessica has been healing, growing, and planning a brighter future for her family.
The Importance of Emergency Shelter
Searching for Stability
Mary and her daughter Ginger have always been there for each other. Mary raised Ginger in California where she worked for decades as a teacher. Ginger, like her mother, chose a career that helps others directly. She worked with people with disabilities and as a caregiver. However, Ginger noted that, “the jobs I’ve had never paid enough to get ahead.”
Pursuing a more affordable place to live, Ginger and Mary relocated to Ohio where some of their relatives were living at the time. Like many people, they were trying to balance financial struggles and seek a more secure future. But they faced unexpected challenges.
Ginger and Mary lost their housing in early 2022. The reasons were complicated, but involved limited financial resources, health needs, and the simple truth that unexpected emergencies can overwhelm even the most careful planners. As Ginger said, “Even a CEO can lose everything in a heartbeat.”
After losing their home in Ohio, Ginger and Mary spent two years moving from place to place in a used truck. It became their lifeline as they searched for stability. When they had nowhere else to go, they sometimes slept in the truck, trying to find rest in cramped and uncomfortable conditions.
Over the course of two years, Ginger and Mary spent a lot of time in several Minnesota cities before landing in St. Paul. One evening in March of 2024, Ginger and Mary heard a scraping noise coming from beneath their truck while driving. When they pulled over, Mary said that, “the whole bottom of the truck fell out from beneath us.”
“Even when shelter is hard, I’m thankful Catholic Charities makes sure we’re safe and indoors.”
Safety at Dorothy Day Place
A passerby saw it happen and called the police who took Mary and Ginger to a hotel for the night. The next day they put their belongings into storage and signed up for shelter beds together at Catholic Charities Dorothy Day Place.
At Dorothy Day Place, Mary and Ginger found safety, and beds to sleep in every night. Mary noted, “They also gave us meals, clothes, toiletries—things we didn’t know how we were going to get otherwise.”
Catholic Charities staff are also helping them work to find stability. “The staff are helping us with the housing applications,” Ginger explained. “It’s a lot, but they’re walking us through it.” Mary added, “They treat us like people, not problems. That matters when you’ve been through so much.”
“Even when shelter is hard, I’m thankful Catholic Charities makes sure we’re safe and indoors,” Mary said.
Finding Stability Again
Even in the middle of hardship, Ginger is keeping her eyes on the future. She dreams of going back to school and finding a stable job. She wants to be able to support herself and her mom.
Mary is determined to build back the life she once knew. She dreams of cooking meals in their own kitchen, decorating for the holidays, and enjoying the peace that comes with stability.
Mary expressed her gratitude for the people at Catholic Charities. “Staff don’t just hand you a list and send you off,” she explained, “they sit down with you, explain things, and make sure you understand what to do next.”
After working with Catholic Charities staff, Mary and Ginger recently moved into a home of their own again.










